Idea Cellular Ltd
Duplicate billing and payment

I am an Idea post paid subscriber for almost 10yrs now. I had issued a cheque of Agrasen Co-op Bank Ltd., Yerwada, Pune Branch on September 18 against my Aug-Sept bill for Rs. 674/-. The cheque had bounced not because of lack of funds but because the Bank had closed. An Idea executive called me after two weeks ie on 5th October a day before the generation of the Sept-Oct bill and asked me to make an immediate payment by cash. When I refused to do the same he barred my incoming and outgoing calls. After fervent requests to them the line was re-stored on the condition that I make the payment within 24hrs along with a penalty of Rs. 109/- Yesterday the 6th I made a payment of Rs.783.33 thru credit card. They have also represented my cheque and encashed Rs. 674./- To cut short where I had to pay only Rs 674/- Idea has taken a payment of Rs. 1457.33 under false pretex. They are cheating the public and their representatives use threatening notes. I want to teach these frauds a lesson.

Company: Idea Cellular Ltd
Country: India

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