Idea Cellular Ltd
Excess Biling, Rude behaviour & Barring Outgoing calls

I am a postpaid customer of IDEA Maharashtra - Pune circle.

My Outgoing is barred because i made less payment. I wrote mails to Customer care in this regard but no reply so far.

After making numerous calls to 12345 & waiting on hold for half an hour several times, these people are not able to understand the real problem & not ready to activate my outgoing calls.

I requested for disconnecting my Add-on connection on July 1 & till date (Oct 07) the number is not yet de-activated & although its not in use, I'm being continuosly charged for same. I made the full payment for my last month's bill without noticing that there was a charge on account of my add-on connection. This month when i checked the bill & found that i have been charged again & again.

Please anybody help. Can anybody let me know the details of any newspaper wherein i can send my details & hope of being heard.

grieved customer

Madhur Krishna

Company: Idea Cellular Ltd
Country: India

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