IDEA CELLULAR LTD./IDEA MOBILE PHONE
BALANCE GOT ZERO WITHOUT A CALL

I HAVE PREPAID MOBILE NO. 9891899894 OF IDEA CELLULAR LTD.SINCE LAST TWO YEARS .

LAST IT WAS RECHARGED WITH RS. 255/- IN MAY

ON NOT FINDING NETWORK IN GOOD QUALITY IN MY WORKING AREA DWARKA DELHI, I TOOK A NEW NUMBER OF AIRTEL [OF WHICH SERVICE IS VERY SATISFACTORY] I SUSPENDED OF USE OF IDEA NO. ON 16-07-09 WHEN I TRIED TO MAKE A CALL [ STD] FROM MY IDEA NO. I FOUND THAT MY CASH BALANCE IS GONE ZERO, I CALLED MANY TIMES TO IDEA CUSTOMER SERVICE, BUT THEIR REPRESENTATIVE COULDNOT ANSWER HOW WAS IT, BECAUSE THEY HAVE NO RECORD ON COMPUTER OF ANY CALL. WHEN THEY TRIES TO TRANSFER CALL TO SENIOR OFFICERS, CALL IS DISCONECTED. IT HAPPENED NINE TIMES . HOW I WILL GET MY BALANCE BACK. CAN ANYONE/MANAGEMENT OF IDEA MOBILE REPLY, VIJAY ARORA 9891899894

Company: IDEA CELLULAR LTD./IDEA MOBILE PHONE
Country: India

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