Idea cellular prepaid
Recharge amount

Hi,

I have recenltly recharged my Idea prepaid number with Rs 350 via Citibank services. To my shock i got talk value of only 200. I called up the Customer care only to find out that there was no such recahrge value of 350, and they couldnt help. So, i lost 150 Rs not once but twice. I have two simple questions, a) If Idea has a tie up with citibank for recharge serices, then dosent it become duty of idea to inform what all recharges a customer can do? b) Idea website dosent even give an otion of Citibank in its banking domain options. I will not be surprised if they have cheated so many customers like myself, and until someone takes action they will just gobble up customers money without giveing any value to them, adding on to this there is no proper network coverage of idea as well.

Company: Idea cellular prepaid
Country: India

  <     >