Idea cellular prepaid
Unwanted deduction of balance twice in one week

Hi,

i am ashish from dehradun.i actually use two sim one of idea &other of cellone.on 11th april.i use my idea connectiion upto 3p.m. then i use cellone sim.before that i checked my balance, that is of idea around rs.30/.but on next day when i checked in morning.it is rs.0/.then only i call to idea customer care they told to call after 48 hours.then after so many calls they do not reply actively, and talk soo rudely..then again on 19th of april balance is deducted from 58.57 to 23.57, when checked on 20th.then again on many tries one executive says their are 6 isd s.m.s on 11 at 5 p.m.then i tell this is not possible, bcoz i am not using that sim and it is with me.again i think that 2nd deduction may be due to same reason..i tried so many times but they didn't transfer all to senior executive, i am very worried... plz make some immediate solution..., as this totally illogcal to think.as without any use deduction is there...

i am highly thankful to you...

Company: Idea cellular prepaid
Country: India

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