IDEA PREPAID
Cheated tariff plan

Sir actually i bought an IDEA sim whose tariff is "2599HSB " (number 9964185704)

call rates-

idea to idea at 10 ps/min

idea to other mobiles at 40 ps/min

idea to landline at 99 ps/min

SMS rates

first 3000 LOCAL SMS at 5 paise

natinal sms at 2rupees and international sms at 5 rupees.

my call rates are fine no problem with it,

after using the sim for about a month i found that my sms rates are being charged at 1 rupee per sms instead of 5 paise. So i complained with customer care and got no response from them and after visiting the IDEA customer service center also i didnt got any solution. They are asking me to activate a sms pack which will charge 30 rupees per month to avail 5 paise/sms...

I have been cheated by IDEA... how to get my problem solved???

Company: IDEA PREPAID
Country: India

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