IDEA PREPAID
Bad service Overall

IDEA PREPAID Complaints - Bad Service overall.

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IDEA PREPAID

Posted: 08-03 by Ashok Shah Send email

Bad Service overall.

To:9824012345@idea.adityabirla.com

Cc: ccare.dl@idea.adityabirla.com

Subject: Bad Service overall

Dear sir

I am your regular customer havine mobile no. is 9824795550. Last month on July 22 I got a message requesting for a caller tune activation. That time my mobile had zero balance and took massage as a my friend’s joke.

But surprising after two day I was charged for Rs. 10/= from my mobile and than after I got a massage from Idea that is “ since you do not have enough balance to renew your dialer tone. A partial amount 7.0 has been deducted toward the renewal & validity is extended accordingly”, I remained surprised because I had not given any such type of request when I talked with customer care executive he totally ignored me to take my complain & he disconnected my call and next some time I had to talk customer care. Finally they disconnected my connections. Two time I mailed to your idiot customer care and I shocked their ignorance.

Also it is pertinent to mention that the same problem happened with my brother having mobile no 9718136480 having Delhi region.

I am surprised and shocked to see your such tantamount and lackadaisical behavior toward customer and finally I have decided to switch over to other private subscriber like Vodafone other.

Hence I wait for your reply within 2 days and failing which I have no alternate except to switch over to others.

Regards

Ashok shah

Company: IDEA PREPAID
Country: India

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