Idea prepaid connection
Idea's Illegal Charging for services

To,

The Manager

Idea Cellular

Delhi,

1. As I am using Idea Connection no.09718719375 (Delhi Region). Once I activated a dialer tone. Now I want to deactivate that. But when I dial 4444 or 12345, getting only IVRS options and no option to talk to their Executive.

2. I never subscribed for Love Qoutes services but they send without conformation and deduct balance from December onwards.

3. They charge roaming when I receive a Idea call on roam as other companies don't. I can't understand their resion why they make so many calls from IVRS repeatedly over 1 to2 hours.

4. When I call that no. 554560345 an IVRS recording in a lady voices comes and then call disconnects and deduct the balance about Rs.8 . I tried two times and lose about Rs. 16.

As I am very frustated using Idea connection and your policies about customer care, I have suffered a lot due to this. I need all compensation for this.

Thanks

Amit Kumar

Mobile No. 9718719375

Company: Idea prepaid connection
Country: India

  <     >