IFB Digital 5.5
Irresponsible Servive

Dear Sir/Madam,

This is to inform you that i had purchased IFB Digital 5.5 washing machine from your Jayanagar Branch [Near Ashoka Pillar] on 24.012.2008 vide bill no. 18519. Along with washing machine i had purchased washing machine cover along with washing machine stand vide bill no. 18520. Engineer from IFB visited our house for machine installation on 26.12.2008 and confirmed me that the stand as well as cover purchased were not of IFB make and on the same day i had returned back both cover & stand to girias for replacement. Unfortunately on that day they did not have stock of stand as well as cover and they collected back my original for home delivery by Mr. Motilal [Manager]. After several followups i did not get any response from telephone & visited showroom on 02.01.2009 and could collect only stand as cover was still not in stock. And Mr. Motilal promised me to deliver the cover to my residence, still now i have not received the cover after daily followups through phone. Today [10.01.2009] when called to Mr. Motilal got no good response and he is asking me to come and take the cover delivery from showroom.

After giving the business to people like you, customers has to spend on petrol for getting back for the articles purchased from your showroom to collect the article back.

Thanks a lot for your horible support & service, promising not to do any more shoping from Girias. Request you all to promote Mr. Motilal to next level so you people can be happy & enjoy seeing your customer pain.

Regards

Adarsh. D

#27, "MAHIMA",

1st Cross, CSI Compound,

Bangalore - 560 027.

Ph : 98860 74714, 41146028.

Company: IFB Digital 5.5
Country: India

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