IFB - Digital 5 KG washing Machine
Poor product quality and non resolution of complaint & problem

I have an IFB washing machine purchased on 13/07

Right from the first few months, it has started giving me trouble and then after complaint to IFB guys it was repaired and again after a few days same problem occurred.

They have repaired the product for similar problem and complaint for 3 -4 times this means that I was given an inferior quality product.

i have called the call center for about 20 times and the technicians have visited my home for about 5-6 times but no resolution of my problem.

My last complaint was in the month of November 08 and after that nothing has happened and my machine is out of order since then.

I want to get a replacement of my machine and want legal proceeding against them for cheating, poor quality product sale and non addressing of customer complaints.

Company: IFB - Digital 5 KG washing Machine
Country: India

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