IFB exective Plus wshing machine fully automatic
Not working at all

There was some complaint in the machine that some small unusual sound was coming while machine is under operation. Two service personnel came and did something. one of the boys name is Mr. George. they said they come with some parts on the next day and did not turn up. After their visit, the machine started giving additional problem such as when the machine is spinning, water is coming on to the floor. after continuous complaining, another two men came two months. they opened the machine and siad that the water tube is damaged and they aso said that they will bring the spare parts on the next day and without even closing the machine they went away. Again we complainedfor another one month, 3rd group came, closed the machine and went away saying that everything is alright. This happed when I was not at home and hence could not operate the same in their presence. Next day when I put the clothes it is not even rotating. Again we had made complaints over phone to the service centre. but of no use. No one turned up.

we are paying huge amount for buying these thins and if the service is like this, we had o advertise in the media/news paers not to buy IFB products. The second group who came were shown our IFB microwve oven which was not woking. They opend the oven and kept it as it is and wihout closing went off saying that nothing is wrong with the oven only wire is having some problem and they would bring the wire next day. The 3rd group came and closed the oven without repairing.

We are not able to understand whom o give our complaints other than the Consumer Redressal forum.

Company: IFB exective Plus wshing machine fully automatic
Country: India

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