IFB Executive model
Eplacement of bearing

My IFB washing machine is under ASC for 2 Yearswhich expires on 31/3. I am in chennai. For the past 1 1/2Yrs no preventive maintenance was carried down by the company. I have given complaint on 2/12 and my complaint number is 2491464. After contacting Mr. Sivarajan Manager on 5/12/08 through phone no.9710446804 a person was attendded on 6/12/08 and he informed that bearing was broken and replace ment of bearing, drum et will be sone on 8/12/08.Till date he has not turned up. The service engineer refused to give his cell number. I am in dark for the past 15 daysand no person has turned up so far. The manager at Chennai Mr. Sivarajan Ph. No.9710446804 is not even attending the calls. I tried for the past 3 days and he has not at all attending the phone. I am not able to understand the reasion for this casual attitude. No higher official telepjhone number is availble for redressel. Immediate action is requjested.

Company: IFB Executive model
Country: India

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