IFB MICROWAVE
Pathetic service

Hi,

I bought a microwave oven from IFB worth Rs.13000, since I bought it there were severe problems in the oven, sometimes it does not allows me to cook or if it does my house is full of smoke as it appears that the house is on fire. When i called up the engineers they came with the reply that everything is fine and that is pretty normal that if you are cooking something the smoke is pretty normal. I have been using the microwave oven for the last 5 years of another company and it is the first time that I am getting this kind of oven which actually looks like a oven however it needs a open space so that it gets ample amount of space to spread the spoke caused by it, I have not been offered the two years warranty as well and I am sure that after November this year they would not even come to visit my place to check the oven.

I am a pretty dissatisfied customer as far as the product or the after saleas service is concerned so please help me out that what ezactly can be done.

Company: IFB MICROWAVE
Country: India

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