IFB WASHING MACHINE
Very bad response of service cente

I have an IFB Washing Machine which has an Annual Maintainance Contract. Machine Model- Excel. Machine Serial No- 096290. Contract com. date- 12/8 Contract Exp Date- 11/8. Iam really fed up regarding their Service center. IFB Helpline - 1860 425 5678. Atleast 3-4 times, when i have made complaints, their service guys take 2-3 days to respond. If there a serious problem it takes them 4-5 days to take the machine to their service Centre. Complaint no - 2842561, dated 21st March. Their service centre guy came on monday (i.e.23rd March) and told me that he would take the washing machine to their service centre on tuesday (i.e.24th March). The persons name was Mr. Mateen 919393821437. I have contacted the call centre on 25th march 26th March.

Iam really fed up & i think IFB must also concentrate on after sales department. I have paid Rs2094 as annual Maintainance, this is what i get for paying this amount.

Company: IFB WASHING MACHINE
Country: India

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