IFB WASHING MACHINE
Cheating

POOR SALESMANSHIP AT M/S CHELLAMANI&CO.

I went to purchase a washing machine at chellamani &co washermenpet branch, i had asked them about an inbuilt waterpurifier mdl since i have hard water problem at my house.the sales person suggested me a mdl called ifb-elite-dx and assured me that this mdl has inbuilt water purifier and would serve my purpose.i purchase it on 24th 0ct.09 and on 27th the technical people from the ifb company came home for installation at about 6pm.and i was shocked to hear from them that there is no such water purifier inbuilt in this washing machine.i spoke to the chellamani &co but no response from their side, later i sent the ifb installation guys back since i was dissappointed and the machine is still lying in my house in fully packed condition.

I EMAILED MY COMPALAINT ON 27 OCT TO THE CUSTOMER SERVICE, Iam yet to get a reply till this moment.i also spoke to the corparate office of m/s chellamani and co this afternoon at 1.30 pm and lodged my complaint but till now no reply from them. i wonder on new purchase itself i have no response from the customer care of ifb, after sales would be definetly a disaster. All that i want is my money return from them and take back the washing machine. Hope atleast this complaint of mine would be replied.

Rrgards,

Charles.m

mobile no:9841406582.

Company: IFB WASHING MACHINE
Country: India

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