IILM Institute For Higher Education
Blackberry Handset

I on the behave of my Boss would like to give a wrritten complain.

My Boss is using a blackberry handset 8310 Date of purchase 7/1/09 from Lodhiroad Store. All the sudden this handset stoped working and as it was under warranty period we requested your Hutch Max paging pvt ltd to replace her handset with a new one inspite of that they gave me a receipt and told me that you will get it after 15 days. I further requested them to replace it urgently or within one or two days. But they refused. Even my boss wanted to talk to them but they even refused to talk to her on phone as they said that we are not allowed to do so. Date when we had Given the set was 14 July 09.

As my boss cannot remain without the phone due to office commitments she was forced to bya a new handset. Which was a loss of money and time.

It is very sad to say that after voda company taking over hutch it has still not improved. and your staff at your outlets are also not trined to talk to your customers.

Anyways it is already more then the time told by your representative . but still my phone has not been replaced. It is a matter of great harrasment. Thenceforth we will not buy any phone from vodashowroom and will not suggest anyone else to buy one too.

If you can help then please do so or we have to take some serious step.

Model No BB 8310

Date of purchase: 7/1/09

Date of giving on repair: 14/7/09

Authorised Representative Priyanka at lodhi Road walk in outlet.

Request No: 10619.

Regards

Meenakshi

Company: IILM Institute For Higher Education
Country: India

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