Income tax office
Double e-payment

Dear Sii

This morning ie 7.10.09. I booked two e-tckets. One from Bangalore to Hospet- PNR no 4111259274;Transaction ID:0149128328.I got the print out of this ticket. Fare amount of Rs 2716 plus other chrges, total of Rs 2761 has been debited in my SBI bank Accont.

But I found my account has bee debited twice with the same amount of Rs 2761

Second ticketHospet to bangalore-PNR NO 4523700508; Transaction ID:0149134307.I got the print out of this ticket. For this the correct amount of 1984 has been debited and only once.. no problem.

I request you to kindly have duplicate payment of Rs2716 (plus other charges) refunded to me as it appears to be purely a software related problem.

Kindly have my SBI account credited with above amount by sending instructions to the Bank accordingly.

I find your service and the web application quite user friendly but why such disaters?

With Regards and Thanks

Prakash H Adnu

Company: Income tax office
Country: India

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