Indane
POOR SERVICES AND HARASSMENT

Dear Sir,

I am consumer of Indane currently registered with Qutab Gas Service

Name of sub Gas Agency: Vasant Kunj Gas Service

Street: Maidan Garhi

Location: IGNOU Road

Area: Maidan Garhi

Pin : 110068

Tel. : 29536688/26893424

My complaint is :

1) As per directions of GOI, any consumer can book gas any time without waiting for 21 days. Our gas agency do not entertain gas booking before 21 days and delivers after 4-5 days thus actually delivering gas in 24/25 days from date of last Invoice.

2) Gas vednors who are dropping /selling gas on Bi Cycle can easily get gas from Gas agency whereas actual consumers are being asked to wait. And moreover bicycle vendors are selling gas in black on taking higher margin of approx. Rs 50-75 per cylinder.

3) Phone no. of vasant kunj gas services are either being busy always or being attended after 10-15 minutes while gas booking.

4) sometimes bicycle vendor delivers, short weight cylinders. When ask to weigh the cyclinders, they weigh it on an un caliberated weigh scale, which is probably very old and un caliberated.

5) when a new cosnumer approcahes gas agency than dealer emphasies on purchaisng gas stove from same dealer otherwise new connection will not be extended to cosnumer.

I hope you to kindly address above complaint in view of tarnished image of IOCL by this gas dealer.

Regards

Rahul Sharma

Consumer No: VK-14719

Mobile :9990096444

Company: Indane
Country: India

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