Indane
NON DELIVERY OF GAS SINCE 15 DAYS OF BOOKING

Myself Sunil Ranjan customer of M/s Nataraja Enterprises, Yelahanka, Bangalore. Our customer number is 18942.

I am very sorry to inform you that the service of the above said agency is extremely poor. First of all after booking they do not deliver for more than 10 days. Every time we need to call to agency for follow up for more than 5 days. Again they do not deliver then we need to call manager of that agency for complain, when we call him he is not ready to listen over the phone he asks to come down to agency to talk.

When they delivery the gas after this big drama delivery boy is not giving the delivery receipt, he tells he does not have receipts manager called and told him to deliver.

Most of the time cylinder will not have 14.2KG of gas. He distributes the used cylinder. So many times we have seen these cylinders are being carefully opened and given to hotel for use (where he keeps the cylinders for distribution) and packed again. When he does not deliver for more than 15 days and we go to ask him for delivery he takes out the cylinder from hotel and gives us.

Finally he also takes Rs. 320 for the 14.2 KG of gas where the bill value is Less than Rs. 307.

Kindly try to help me out by providing the permanent solution.

Regards

Sunil

Company: Indane
Country: India

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