Indane
Irresponsible staff at distributor end

Hello,

I am a resident of Bangalore Ashok nager and have availed indane consumer gas for my house from a bangalore based distributor called Shri Giridhar Agencies who have their office at No 53 Cariappa Bhavan, Residency Road Bangalore 560025.

The delivery staff employed by this agency are corrupted to the core, they never give proper change when delivering the gas cylinder. if given the exact amount they demand more money in the like to 20 to 30 rupees, if denied, stating its the delivery cost, etc.

We have logged a complaint with the agency twice over phone and once personally, but they sem reluctant to take any action on these ill charactered staff. and no complaint number is generated by them and given to us to track it. moreover the next time when the gas is booked the delivery id wilflully delay by the delivery staff stating no supply from indane company, at the same time when checked with the company and the distributor they report that the deliveries are as per normal schedule of 2 or 3 days, and these ill charactered delivery staff delay the by a week or so.

This the general experience by most of the residents of Ashok nagar.

I would like to request you to pls investigate the matter and take strict disciplinary action against the erring delivery staff and the distributor who fail to take the necessary steps to give a better consumer experience to us.

Expecting your early reply and action.

Regards

John Sebastian

Bangalore

Ph 9901066088.

Company: Indane
Country: India

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