Indane cylinder
Non delivery of Cylinder and refused to provide Req. No

Dated : 04/12

I, D.K. Sharma, residence of 42, Vashundhra Enclave, Behind ATV, Mathura Customer no is 4429.

Complaining regarding non delivery of cylinder in time and refuse to provide Request Number against M/s Capt. Rakesh Gas Service, Near Bajrang Dharm Kanta, Maholi Road, Mathura, U.P. Tel. 2460016/20 and Email ID manishk@indianoil.co.in

I launch a request (through STD Slip No. 4132 at 12:29:18) for delivering gas cylinder at my above cited residence on 21/11. M/s Capt. Rakesh Gas Service refused to give me Request Number in this regard, but they promised me to deliver the cylinder on my residence upto 29/11. But till date they do not do so.

If this is the way of handling the situation by your agents I am sorry to say that your department has lost the credentials.

I therefore would like to impress upon and request that the concerned agent may kindly be instructed for taking immediate necessary steps to take facilitate the consumers.

In for going the above I am compelled to approach you for your personnel intervention in the above said matter. If no action is suitably taken in this regard swiftly and the person responsible for these lapses is not booked under ibid law, I will definitely approach to the Higher Authorities for taking immediate stern actions.

Awaiting for your early response.

Yours faithfully,

Sd/-

(D.K. Sharma)

Company: Indane cylinder
Country: India

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