INDANE DOMESTIC
Ur PHAGAWARA sales represantative

Gentleman

I am appending below the copy of a complaint which I think is very serious in nature.

Kindly look into it and let me know under which rule your area sales represantative searched the premises of the consumer.

An early reply is solicited.

BIMAL KUMAR KHEMANI,

member TRAP,

TRANSPARENT REELIABLE ACCOUNTABLE PEOPLE’S MOVEMENT

Saha-Prant Sangathan Mantri,

AKHIL BHARATIYA GRAHAK PANCHAYAT BRAJ PRANT,

2/40D, Janakpuri, Marrish Road,

ALIGARH01. INDIA

Phone:0571-2401557, MOB:-09359724625

e.mail: bimal.khemani@rediffmail.com

Complaint as Sent: Saturday, October 11 10:07 AM

SUB: APPLICATION UNDER RIGHT TO INFORMATION ACT 2005

Copy to:

Sh. A.K. Jain,

Section Officer (PG),

Govt. Of India,

Ministry of Petroleum & Natural Gas,

Shastri Bhavan,

New Delhi

Ref: Your letter No. 17026/1574-PG, dated 07/04

SUB: Gas Connection terminated of Senior Citizens/ Reasons of

termination of LPG Gas connections? Officials visited at our house

played on the tunes of Phagwara Gas Service, Indane distributor.

Scolded us and went away. Kindly specify our faults.

GAS CONNECTIONS NOs. PGS-03502 (JOGINDER PAL MADHOK), PGS-14369

(SURINDER MOHAN MADHOK), H-03583 (RAJNEESH

MADHOK)

Respected Sir,

I, Rajneesh Madhok, resident of B-xxx/63, Nehru Nagar, St. No. 2,

Railway Road, Phagwara solemnly affirm and declare that:

I am residing at the above mentioned my two unmarried uncles who are

bachelors and Senior citizens. I hundred of times submitted the

applications that my wife cook food for the whole family as we live

in joint family and I don't like that my Senior citizen uncles

should cook their food themselves. But my this plea is unheard and

the officials who visit our house are playing in the hands of

Phagwara Gas Service, Industrial Area, Phagwara and scold us which

is against the parameters of human rights and they are violating our

human rights by scolding and misbehaving with us unnecessarily. What

offence we have done? Kindly specify. Whether the Govt like to

snatch the two sqare meals from the mouth of my old uncles. Why we

are being harassed by the officials. At a time when the Ministry of

Petroleum and Natural Gas has asked Oil Mrketing Company Indian Oil

Corporation to take action against Phagwara Gas Service, Industrial

Area, Phagwara (Indane Dealer). The officer belonged to Indian Oil

Corporation and the Department of Food & Civil Supplies visited our

house and had been behaving as if they are the authorities

concerned with Phagwara Gas Service, Industrial Area, Phagwara and

were scolding me and my old uncles as we have done something wrong

by purchasing Gas connections from the Indane dealer and was saying

that they shall get our connections terminated. I specify the

reasons why they are dancing on the tunes of Phagwara Gas Service,

industrial area, Phagwara. Kindly provide the following informations

to me:

Please give a list of all the grievances received from the public

during Fys 08 & 09.

Please give copies of all these grievances.

What action has been taken on each one of these so far?

As per rules and law, in how much time should each one of them be

resolved? Honourable Mr. A.K. Jain Section Officer (PG), Tele No.

23388624 had written to the Director (Mktg), I.O.C.Ltd, New Delhi

under Registered cover vide Letter No. 17026/1574-PG dated

7/04 & Letter No. 17026/662-PG dated 15/07/08. What action

had been taken in the matter. As per the letters it was requested to

you to take action in the matter and send the reply to the applicant

directly under intimation to the Ministry. Whether there is no rules

and regulations framed by the department or the officials have

nothing to do with the officials correspondance.

What penalty is prescribed against the officials if they do not

adhere to these time limits?

What are the reasons for delay in each of the grievances?

What action would be taken against the officials in each case of

delay?

How much LPG Cylinders domestic and Commercial have been issued by

Phagwara Gas Service to the Consumers in the last financial year.

What intitiative the Indane has took to reveal details that why not

the consumption of Commercial LPG cylinders rise in Phagwara Gas

Service.

How much connections have been issued to Commercial LPG customers

and how much cylinders they have consumed in the last finacial

year.

Is there conspiracy in diversion of Domestic LPG cylinders to

Commercial LPG cylinders. Whether the Indane has took steps to

detect. Kindly specify.

That how the cooking Gas cylinders meant for households and are

specially meant for household consumption is being diverted to

commercial establishments like restaurants, Halwayis (Sweet

manufacturers). Why not the department put raid to detect such

misuse and why the department is harassing to the domestic users.

That the domestic LPG costs Rs 348.89 less than the cylinders meant

for commercial use, and this difference leads them into restaurants

and hotels which are supposed to use only industrial LPG. But with

the connivance of the Oil Marketing Companies and Food & Civil

Supplies department officials the said cylinders are being

distributed to the restaurants and sweet manufacturers. Kindly

provide the detail of cylinders supplied in the last financial year

by Phagwara Gas Service to domestic and commercial consumers.

That the question which the Food & Civil Supplies Officer ask to

harass me and my old unles. Is how much LPG cylinder's consumption

is in your house. Sir, it is clearly mentioned that his intention is

to cancell the LPG connections of my old unles who are dependent on

me and my wife is cooking food for them. I said that A LPG cylinder

lasts a month for an average family. However, the restaurant uses

one per day. I would like to mention clearly that the restaurant

uses one per day. That means on the 30th day it consumed 30th

cylinder meant for domestic consumption the clear cut loss of 30*Rs.

348.89=Rs. 10466.70. It is a figure for just a single cylinder

supplied to the restaurant. Now just calculate the figure that the

supply by the said LPG dealer to various hotels, restaurants and

halwayis are not less than 100 cylinders. We suppose the minimum

figure as 100 cylinders diverted to the hotels and restaurants. The

total revenue loss to the exchequer is Rs. 10, 46, 670/- in a month.

That is why the Officer of Food & Civil Supplies department is more

interested to cancell our domestic connections and the said

connection be misued to supply to the commercial users and earn

handsomely. Is it this criteria adopted. Kindly specify.

Whether regular checks and raids have been conducted. Why not the

necessary action to check diversion of domestic LPG by monitoring

LPG distrubutors and carrying out refill audits have been conducted.

It is clear cut system to earn handsomely. The officials of Oil

companies and Food & Civil Supplies Officials have hands in glove.

There is a great discrepancy between the commercial rates the main

cause of diversion of domestic cylinders to commercial. Restaurants,

Halwayis (sweet sellers) take domestic ones in the names of their

waiters, workers and use them indiscrimiantely. The LPG distributor

and the officials who visit our residence just harass to terminate

our connections to make huge profits. Is it. Kindly specify.

Sir, all the officials have hand in glove with Phagwara Gas Service,

Industrial Area, Phagwara so that they are shielding the particular

distributor and harassing me and my old uncles.

Kindly investigate in the matter and specify the reasons of

harassment. When I am writing from the day one that my uncles are

dependent on me and both are bachelors and the same connections are

being run in the joint family from the last twenty years. Now when i

highlighted the malpractices adopted by Phagwara Gas Service,

Industrial Area, Phagwara the concerned owner terminated the

connections alloted to me and my old uncles whereas he is just a

trader and the trader has no power to terminate the connections.

Even then the said dealer terminated the connections alloted to Mr.

Surinder Mohan S/o. Sh. Amar Nath PGS-14369 aged 63 years running

connection from more than 20 years terminated connection of Rajneesh

Madhok S/o. Sh. Sat Parkash Madhok No. H-03583. Phagwara Gas Service

sent letter under UPC cover intimating under Ref: PGS/Mc? 5A/0052

Dated 27/02/08 that From the records available with us it has been

observed that you possess the following connections in your name. 1.

PGS-03502, 2. PGS-14369, 3. H-03583. Please note that as per Section

No. 3 of Liquefied Petroleum Gas (Regulation of Supply and

Distribution) order.

On inquiry when it was found that the letter had been sent under

frivolous and malafide intention to terminate the connections and

the verifying authorities have been proved with the necessary

documents that the connections are in different names and the said

dealer has terminated it with malafide intention. No action had been

taken so far but we are being harassed by the officials as they have

hand in gloves with the said dealer.

I, Rajneesh Madhok S/o Sh. Sat Parkash Madhok resident of B-xxx/63,

Nehru Nagar, St. No. 2, Railway Road, Phagwara wish to seek

information under the RTI Act 2005. As the information needed

pertains to your office.

So, I am submitting the IPO No: %%__ dated %%% payable to

the Accounts Officer, Indian Oil Corporation (M.D.), Payable at

Chandigarh.

Thanking you,

Yours truly,

Rajneesh Madhok,

B-xxx/63, Nehru Nagar, St. No. 2,

Railway Road,

Phagwara-144401 (Pb)

Ph: 01824-262569 (O), 268210 (R), 094173-06415,

Tele-fax: 01824-262569; E-mail: madhok_rajneesh@vsnl.net

Company: INDANE DOMESTIC
Country: India

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