Indane Gas Agency
Delay in New Gas Connection & Poor Response

Recently i got married & residing at Velachery, Chennai. We have inquired at S.E.Muthusamy Indane Gas Agency, Velachery for new gas connection; they told that Ration Card is a mandatory requirement for any new connections. So we have applied for Ration Card & the copy of acknowledgement has been submitted for Registration of new Gas connection & has been registered in my husband’s name.

A couple of days before i have received a letter for new gas booking with indane. When i called them through telephone there was no response. So i have approached them directly with all particulars required. But now they are denying that without my husband’s signature they are not ready to do the new gas booking. He is out of station for 2 months wherein they have mentioned in the letter that it is valid upto 30 days. He is ready to send an authorisation letter along with his photograph. But there was a very poor response at their end.

We have already waited for a month, as discussed with the agency, we need to wait for another 2 months till my husband come back & need to register newly once again & have to wait for a month’s time for gas booking & after booking again we need to wait for 3 months for getting the gas connection.

For getting a single gas connection, the total waiting time is nearly 7 months. Kindly look into the matter & please do the needful on time.

Help me in this regard

Your help is highly appreciated.

Company: Indane Gas Agency
Country: India

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