Indane Gas
Miss behaviour of the Indane Gas agency Mambaram

Sir/Madam,

1. I have a gas connection, consumer No consumer No 3868 (Single Cylinder) with your company through your agency at Mambaram (Sree Muthapangas agency), Kannur (Dist), Kaerala.

2. I book a refilled gas cylinder on 23 April through telephonically (Last refill was during November last or December) as the same has not been received till the date and time. On enquery i.e 13 May there is no satisfied answer from the agency office and I submitt a written application to know the reson for delay the said agency has not been ready to accept the application as the office staff replied the propritor Mr. Dinesh is not available in this station and there is a standing order not accept any thing without my permission and accepted to arrive on 3.00 pm today.

3. I again reached to the agency office at 3.00 pm sameday Mr Dinesh is not available at the agency office, I asked Mr Dineshs Mob No, they are not ready to give the Mob No, I frequently asked for the same then they give the Mob No 9447498251 on dialy there is no answer, as the mob No is not belongs to Mr Dinesh, I foundout the Mob No of Mr Dinesh 9446095933 form some other source and asked to Mr Dinesh about the agency office is not accepting my application Mr Dinesh on refused to accept the application, then I requested for to meet at his office then he replied that now Iam at my home is near to Peralassery, he was not agree to meet meas the distance from Peralassery and Mambaram is not more tah 2 Kms, finally I said that the matter going to very serious and I will move further steps then he replied that I have appoint a Advocate to deal such matters and you do whatever you can I will look the matter with my advocate.

4. MY patients is delayed to lodge a complaint to the authoriy as such type of incidents are frequently happning.

5. In view of the above you are requested to look the matter seriously and instruct the agency to behave gently we can understand the problems also delay in getting the refiled gas cylinder as the same delayed morethan three weeks.

Thanks & Regards

Rajeevan E

Mob : 9847360675

Company: Indane Gas
Country: India

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