Indane Gas
Activation of gas connection

I have Indane gas connection (Consumer No. 17451) with two cylinders. I have shifted this connection from our home town Nilambur. Now I am staying here in a rented home in Kazhakoottam with my wife. We are using this connection in Kazhakoottam since July. Last year when my wife went back to my home town for delivery, I was staying alone in my home and thus my gas consumption was comparatively very low. Last month, when I contacted Gas dealer (Guhan Gas Agencies Kazhakootttam) for new cylinder they told me my connection was deactivated as I never booked cylinder for 8 months and they asked me to bring voucher to activate my connection. Next day when I went up there with voucher, they asked me to bring an application form and photo copy of voucher. Again when I contacted them with voucher copy and application, they are telling that they need ID proof, Ration card etc. They are purposefully harassing me and taking my time although they know that I am an employee of Technopark and I don’t have enough time. They are not considering my worries and it seems they are not at all interested. Can you please guide me how I should approach the dealer to re-activate my connection and book for a cylinder?

Company: Indane Gas
Country: India

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