Indane Gas
Defective cylinder not replaced by the agency

Customer Service No. 49093 with Pranjal Gas Agency, Sabarmati, Ahmedabd (Gujarat)

Refill Bill No. 2815 dated October 06 delivered on October 14. Heavy leakage noticed and complaint was lodged with the agency. Next day the mechanic attended the complaint and broke open the seal and told that the cylinder would be replaced by the company on the following day. but after two days i.e. on October 18 the company boy approached and told that since the seal of the cylinder is broken and the weight also appeared to be less than required the company can not replace the cylinder. however, it is true that the cylinder was delivered without weighment.

Please do the needful to help me. 'cause it is hazardous to keep leaked cylinder at home during diwali festival.

regards

jmparma

Company: Indane Gas
Country: India

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