Indane Gas
Leaked Gas Cylinder Delivered

Hi,

My Indane Gas Distributor - Flame Center (South Patel Nagar) delivered a gas cylinder at my residence yesterday afternoon. The delivery boy inspected the cylinder and said it is OK. After 3-4 yrs, I discovered that the cylinder was leaking, since foul smell was coming. So I immediately called up Flame Center and requested them to send someone for inspection. However, to my surprise, the executive who came this time, also didn’t notice any leakage and said it’s OK. After he left, I tried checking it myself by putting few drops of water on the brass knuckle and leakage was clearly visible in the form of bubbles. Straight away, I called up the Emergency Cell Service and got my complaint registered. I was told that my cylinder will be replaced by 9 AM in the morning. But, no one turned up till 10:30 AM, and finally after calling several times again in the morning, it got it replaced around 11:00 AM.

Please take some action against my distributor – FLAME CENTER (South Patel Nagar) regarding the carelessness (i.e. first delivering a leaked cylinder and then not able to catch the leakage even after checking it twice) and delayed response (i.e. for not attending complaint as a first thing next morning) shown on his part.

Company: Indane Gas
Country: India

  <     >