Indane Gas
No proper Response from Distributors

Hi,

This is regarding the rude behaviour from the Indane Gas distributors in Bangalore. Address of the Gas Agency is Anant Gas Agency, Indane Gas road, HAL.

A trouble starts from the booking period. Whenever we want to book a gas i need to travel to HAL which is 3-4 kms from my house as noone picks up the call in the agency. This has been happening from past 6 months. When i go & ask them, they say rudely that we get 1000's of calls in a day (this doesnt makes any sense). When booking is done, it wouldnt be delivered in time & to check the status even we need to go to the agency.

Once i had been there to book the gas, one customer asked why the gas has not been delivered (this customer was agitated one). The agency guy said, dont talk loudly this is not a private company, its government. We have nothing to do being polite. Just keep quiet & speak slowly. Even after that customer didnt stop. The agency guy started using nuisance wordings to the customer.

I would like to conclude saying "This is not a single government body which is like this". All the Government firms are like this only. Everything in india must be privatized which will stop such kind of negligence & customer satisfaction should be given a priority. All the employees who dont work properly must be terminated.

An humble request is to take a note of my complaint regarding the agency & do the needful to tackle this issue. Also to add, its not only one guy who speaks rude out there, its the whole staff in the agency who are corrupt as well as rude.

Company: Indane Gas
Country: India

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