Indane Gas
Non-delivery of gas and harassment

My cooking gas distributor is M/s Capt. Rakesh Gas Service, Mathura, Uttar Pradesh. Consumer number - 15370. I have read the articles about the RTI activist Mr. Garg, who has got reply from oil companies that there is no waiting period of 21 days for booking of gas cylinder. However, my gas distributor still insists that he will not book cylinder until completion of 21 days. Worse, this distributor takes into consideration the 21 days from the date of delivery (leave alone the date of billing) of the cylinder to the house. Still worse, they take more than 15 days to deliver a cylinder from the date of booking after giving repeated reminder. In December I booked the cylinder on December 8 and till December 26 there was no planning from the distributor to supply the cylinder. After that I went to godown and collected the cylinder. And again in January I booked the cylinder on January 20 and still I have not received the cylinder. I request the appropriate authorities to look into such matters and advice gas companies to properly monitor and issue guidelines and also to initiate strict action on such gas agencies.

Company: Indane Gas
Country: India

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