Indane Gas
Over Charging and bullying

Dear Sir / Madam,

I am a consumer of Indane Gas based in Sahibabad (Distt. Ghaziabad). The Agency through which I recieve my gas is "United Gas Agency". It is based in Sector 3, Rajender Nagar, Sahibabad - 201005.

My complaint is regarding overcharging after recent increase in gas cylinder prices. Earlier I was getting the cylinder at Rs. 295/-. After recent increase and subsequent rollback, only Rs. 10/- has been increased so that makes it Rs. 305/-. This agency is fraudulently misleading its customers and forcibly charging Rs. 332/- per cylinder. When a consumer complains about it they behave in a very disgusting manner and misbehave and insist that prices are different in Delhi and other places. I have a printed receipt issued by them which indicates this price of Rs. 332/-.

My request to you is to kindly look into this matter and get my refund for Rs. 27/- and subsequently bring down the cylinder rates to Rs. 305/-, as soon as possible. A reprimand should be issued to this agency. In fact they should be issued a strict warning against this mal-practice of overcharging their consumers. Kindly look into this matter urgently and do the needful, I will be obliged. I am a widowed lady finding it very hard to run my house and look after my children. Please do the needful at the earliest and punish these guys for the humiliation which they have meted out to me.

If I do not get any help from your side then I would definitely move Consumer Forum on the basis of receipt issued by this agency.

Thanking you,

Mrs. Sayad Zohra Fatima

Tel: 0120-4101486

Mob: 9871487092

Company: Indane Gas
Country: India

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