Indane Gas
Delay in Gas Supply

Dear Sir,

Comsumer No. 8001

Gas Agency Ganesh Gas Agency, Mangalore- 575 003.

I would like to bring to your kind notice that I have been suffered by the Ganesh Gas Agency, Mangalore. Every time I observe that their supply is very much delaying.

To book for the refilled cylender, the agency says that they need for 21 days for booking the next refilled cylinder from the date of earlier suppled date. If they fix 21 days for booking why not fixed days for the supply?

It was observed from several months that the agency accepts booking only after 21days from their earlier supply. But they supply gas in around 10 days from the date of booking.

But for the next booking again they consider their date of supply and waits us for 21 days to book the next cylinder. So in this case we have to wait for more than 1 month to get another refilled cylinder. If this trend continues a day may come in the near future where we have to wait for more than 2 months for the refilled cylinders.

This causes lots of problem for the family like me who has single gas connection with 2 cylinders. For the delay by the agency why the poor consumers have to suffer?

Please let me know whether your customer is right in his approach or misleading the consumers? Please advice your agency in this direction and see that proper supply of refilled gas cylinder.

Hoping for the justice.

Regards

Dr. Vasappa Gowda

Company: Indane Gas
Country: India

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