Indane (indian oil corp)
Too much delay in delivery

Sir,

my consumer no; 3669

Distributor"s Name: M/s Anushka Indane, Nerul.navi Mumbai -Mumbai

Booking No: 3345 (which is given on 28/02 when we ask for it)

Booking date:18/02

Complaint No:12458

I would like to inform you that i am a LPG costomer of indane, residing in kharghar (Navi Mumbai), On 18/02 i have given booking for refilling the cylinder through my distributor M/s Anushka Indane, Nerul.

I am a single cylinder customer and myself and wife both are in service.we are available only on saterday

othertwise after 7.0 pm everday.which we have clarified and given in writing.

We have not received the gas till the date.we called them and reminded on 21st and 28th of feb but they replied just like"aj melaga" every time the reply is same for getting them in line is very defficult because the line is always busy, even if you get the line, they diconnect the phone before completing the conversation.it is difficult to get them again on line.the office staff of the distributer who picks up the phone all, they never speak politly or good maner it seems we are thier mercy. They never give booking number while book the cylinder (refilling).this office is functioning in a very irresponsible fashion. please do the needfull at the earlist. is it possible to change their atitude towords the cosumers? please do the needfull at the earlist

Thanking you

Hiranlal & Preetha T.P

Company: Indane (indian oil corp)
Country: India

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