Indane gas supply
No delivery

Hi,

We have Indane Gas connection (customer id - 81218 - in the name of my wife Dipanwita) in Bangalore jurisdiction. We have recenlty shifted our residence from 29th Main, BTM Layout, 2nd Stage TO Yelanahalli, BTM 6th Stage. Our Gas distributors (J N Enterprises, BTM Layout, 1st stage) do not deliver the Gas cylinder in this area. They want us to collect it from Begur temple (3 kms from my current residence at Yelanahalli). As per them, their supply area ends at Begur (1.5 km from my current residence) and all those residing outside of this area should make their individual arrangements to collect the gas cylinder from Begur temple.

There are many Indane gas customers living at my current residence in Yelanahalli (atleast 12 of my 50 plus apartments). I have also complained to the customer care on phone and also gave a written request to extend the delivery of gas cylinder to Yelanahalli. The response was very poor. The customer care executive on phone wanted me to shift to a different gas company (HP, Bharath, etc) and was not sensitive to our inconvenience. Also, the written request that I submitted to the Chief Manager (Indian Oil Corporation, Unity Bhavan, Kamaraj road, Bangalore), there is no response from their end. This is causing lot of inconvenience to us whenever we have to get the gas cylinder from Begur temple.

Can this be discussed with the Manager at IOC and get this sorted out? Any help in this regard will be highly appreciable.

Thanks very much,

Regards,

Prasad

Ph:9448487176

Indane gas Customer id: 81218

Subscriber name: Dipanwita Kali

Gas agency - J N Enterprises

Company: Indane gas supply
Country: India

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