Indane LPG Gas
Non Booking of cylinder before 21 days

Respected Sir/Madam,

We customer noR-45264 R/o 73, MIG DDa Flat Punjabi Bagh enclave, Shiv Mandir Road, Madipur Village, New Delhi have a gas Connection with Ravinder Gas Agency at Paschim Vihar. This connection has two cylinders and we are an extended family of our old parents, a daughter and two of us. One cylinder even when used with full care lasts only for 19 days. We even check the weight before taking it from delivery man.

We had booked cylinder on 1st Jan 08 now one of our cylinder got over so we requested the agency to book the other cylinder today on 14th Jan 08.They refused saying that they cannot book it before 21 days and this not the first time they repeatedly do this. As of what we have information in case we have two cylinders on a single connection we can fill it before 21 days. On requesting them they behave rudely.

Around a month back I had also telephonically contacted your feild officer Ms geetanjali and told her about the samebut to no awail.

the worst had come beforewhen the people sitting on reception at the gas agency scolded us and said "if you want take the cylinder in blackfrom outside". We are facing this problem every winter when festive & marriages in Delhi begin.

Till now with a nuclear family things were not that difficult but with time it is worsening. The people from godown are openly selling cylinders in black but not supplying them.

You are requested to look in to this matter or we would be forced to move to court of law.

thanking You

Yours Truly

Anuradha Jain

Company: Indane LPG Gas
Country: India

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