Indan gas
Cheating the Custome
- 02-11-2009
- 289
Dear Sir/Madam,
I am having a gas connection with the "Neelkanth Gas Service, C-1/12, Vashisht Park, Pankha Road, New Delhi - 110046, Code No. 9107242". Last time when I booked cylinder they did not give me my booking number over phone. One week past but I did not got the gas. When I inquired they said that wihtin one or two days they would deliver the gas. But to my surprise they did not turn up. When I personnaly when to the agency their I came to know one more surprise, they renew my booking number which which was dated after 16 days to my previous booking. When I asked about It Mr. Anil or Amit who seems be overall incharge of the agency said he donot knwo about it. In this way I got my gas after 20 days from booking.
Further their delivery man are not behaving properly. When I insited on weighing machine a delivery man Mr. Mehra denied and said if I want to weight the cylinder, I should keep a personal weighing machine.
I hopes you would certainly look into the matter seriously and redress the grievances at the earlies.
My consumer number is 16962.
Thanking of you,
Devendra Singh
Company: Indan gas
Country: India