Indian Postal service
Non deivery of parcel

I won a bid on a e-bay item! The seller sent the parcel from Wisconsin, USA through the unites states postal service (USPS). It was sent as Priority Mail which in India is a registered parcel. The parcel was sent on 27th august. The item had reached India on 3rd September. I got the information from the tracking number which was given to me by the seller (cm012277975us). The same day it also cleared customs in India!

15 days later there is no sign of the parcel reaching me. The destination is Mangalore-575001 (Shanthi soudha appt-2, Kaprigudda). I went to the Mangalore postal head office. People over there were very uncooperative. In spite of me giving them the tracking number, they could not track the parcel nor were they making any effort to do sol! I was fed up and i called the Bangalore foreign parcel office. The person on the line dint even bother to listen to my grievance. He straight away says that it will come and hangs up the phone.

I also lodged a complaint in the Indian postal service website!! the complaint number was 100000-05980 which even after 4 days the status reads as pending!! Is my complaint gone into deaf ears or in this case i must say blind eyes!!!

what a tragedy!! the parcel took hardly 5 days to reach India from the united states. From Delhi/Mumbai to reach Mangalore has taken over 2 weeks and still not reached!! Its time before the Indian postal service gets a make over.

If the parcel was addressed to a person by name Michael Shamil instead of Mohammad Shamil, would it have made a difference!!! these are some thoughts which run through your mind when there is religion based bias not only in India but throught the world!!

Company: Indian Postal service
Country: India

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