Indian Postal Serviced
Non receipt of my international parcel here in Uk from India

Hello

I was sent 2 parcels from Noida postoffice, counter 1 (Sector 37, Pin code:201303) dated 14/03/08.the vide no. given to me are FGN-SEA-RP A128 & FGN-SEA-RP A129.No other no.ie any tracking no was given to me which i feel is ridiculous.how can a person track his/her parcel if the tracking no for the parcel is not given.

Anyways till today ie 19/06/08 i have not received my parcels.i was told by the post office that it will take max 1 month for my parcel to reach UK as it is send by ship.when enquired, the dept never gave a proper justified answer, instead was asked to call at some no to ask about the parcel.when i called there they told me that they need a tracking no. if its not there then its impossible to track the parcel & that i should forget about it totally.this came as a shock.how come they can tell me to just forget about my stuff when they are precious to me plus i have paid for it good Rs 4000.have lodged 2 complaints, last complaint no being 20100015952.i am totally disgusted with the post office attitude, no doubt people say its Govt office full of corruption, delays.

The female at the counter needs to be given training of how to deal with the customer

Planning to file case against the post office in the consumer court, if my case is not solved asap.

I really want my stuff and would not let the post dept just go away like that.

If nothing else, please let me know by when i can get a response from the postal dept.

Regards

N.Mehta

Company: Indian Postal Serviced
Country: India

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