Indian Railway
Wrong tickets issued (coach was not attached). No water on the platform

Hi,

This is Suruchi Kumari from Jamshedpur. My PNR status file is attached.

I was travelling yesterday with Chhapra Tata Kanpur (train no 8182). As the train was late for 3 hrs., we had to wait till 2:30 am night on the platform for the arrival of the train. As there was no water at all on Jasidih junction platform, it was horrible waiting there due to hot weather.

Other major thing is that we had a waiting ticket from Jasidih junction to Tatanagar junction with PNR no 252-3609238 for 3 people. It was confirmed on the date of journey. PNR status is attached.

As the train arrived we searched for the coach no EX1 .We didn't able to find it as there was none. However we rushed in and waited in front of the gate for the Ticket collector to come . but no one came to check the ticket and to provide us seats.

After that at 4 am I phoned my brother to check the status once again .and he suggested me meet the TTE on the next halt. As we reached Asonsole junction at around 4:30 am. I searched for TTE and found him and asked for seats. And he replied "apko seat nahi mili, ye kaise ho sakta hai ."

and he told us to sit in S8 coach with our luggage . then I went to ask for births then he told us to sit between Birth nos 17-22.

and finally got seat at Asonsole junction at 5 am.

It was a bad night for me and my parents.

Please reply as soon as on this matter.

Regards

Suruchi

Company: Indian Railway
Country: India

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