Indian Railway
Poor Indian Passengers, at the mercy of MOnopoly of the Railway

Dear Sir,

Reg: Indian Railway's online ticket booking site - IRCTC.

“Lallu-ji, along with all the tall claims like 25000 crore surplus by Indian railways, magic of Indian Railways etc etc., please do something for passengers in ground reality also.”

The other days, I have been trying to book an e-ticket. After several attempts and after at least 10” Service Unavailable” screen, finally, the IRCTC site allowed me to go to the next stage, but the worse was still ahead. I tried three times to book e-ticket for a particular segment The IRCTC site took me till last stage, even payment made from ICICI bank’s direct debit window, payment confirmed, The last page comes is " We regret to mention that your ticket could not be completed due to one of the following reasons” 1) communication failures 2) more than 60 days) blah blah blah…….. While by doing these, the ticket availability will shift from “ available” to “ RAC” to “waitlisted” Earlier, the “ All corrupt booking official use to manipulate the manual booking system, to give tickets to the touts, Now it seems that the online booking system also became corrupted by these touts.

I ask IRCTC, is it really impossible to avoid such nuisance, Is it really impossible for the Indian railway to offer suffering free ticket booking facility atleast, Even after earning 25000 crore, can’t you put in place minimum technology for the ticketing at least on the face of so many tall claims by MR Lallu Yadab like surplus of Indian railway 25000 crores, Indian railway magic etc etc..

Company: Indian Railway
Country: India

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