Indian Railway
Complaint against TTE
- 05-07-2008
- 42
Dear Sirs
Sub: Complaint against TTE
On 13.01. 2008 (today) my daughter SREECHITRA forced to travel without reservation although she was holding a confirmed reservation ticket. She booked her ticket (PNR No: 250-7708778) from Ramgundam to Bangalore by train number: 2591) on ladies quota. But when entered in the train the berth/seat (S5 coach, berth: 5) allotted to her found occupied by some male passenger. He told the berth is his and it was allotted to him by TTE. He refused to show his ticket as I thought I can have more evidence to the complaint. We thought problem will be solved when TTE comes. But to our bad luck TTE didn’t come to check her ticket and she traveled up to Secunderabd without berth/seat. Later we came to know that his ticket was from Bhopal to Hyderabad.
This was a very terrific situation my daughter faced and I want to share to all to know whether railway is taking any interest to solve these types of problems. Whatever problem my daughter faced may happen to others. I request at least ladies quota ticket should be given preference so that nobody else should face such problems. So I am requesting the railway authority to take necessary action.
We don’t know whether the male passenger who occupied my daughter’s seat is holding a valuable ticket. But why the TTE didn’t come to check the ticket as he knew one lady passenger will get into the train from Ramgundam station?
How a male passenger can occupy a seat booked on ladies quota?
Is there any rule is in railway to protect ladies traveling alone by taking ticket on ladies quota?
In what condition a TTE can offer unallotted ladies quota ticket to a male passenger?
C.SREEDHARAN
C11/75, PTS
DEPUTY SUPERINTENDANT (OPERATION)
NTPC- RAMAGUNDAM
JYOTHINAGAR.P.O
KARIMNAGAR DIST
A.P. Pin- 505215
Mobile: 9440918876
Later my complaint got accepted and I got a reply from railway saying that TTE was not able to check the ticket due to heavy rush and hence the case is closed.
Now what is the guarantee that a passenger who is having confirmed reservation can get his berth? Every time railway can give many explanation or reasons.
C.SREEDHARAN
Company: Indian Railway
Country: India