Indian Railway
Poor Service

I was a passenger in the BBS Rajdhani Express (Trn No. 2443) on 03 October from Balasore (BLS) to New Delhi (NDLS). The PNR number was 6218395533. My mother was also with me in the same train. If the coach of the train is compared with other general trains coach there was hardly any difference will be found. The food quality is so bad that it is shame to describe. The number one train in indian railway but there is no difference between this Rajdhani and the other general train. When we had asked for service book the employees of IRCTC who were serving said that the service book was not with them. If the railway administrator are not able to take necessary steps to make the train as Rajdhani status, then at least stop charging extra fare to common people for Rajdhani train facility. I hope Indian Railway administrators are matured enough and will take necessary steps for avoiding such type of complains.

Company: Indian Railway
Country: India

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