Indian Railways
Manipulation in the Reservation System (Downgrading of tickets from RAC to WL

Recently I had experienced a very strange thing, which proves that there are some loopholes in the Indian Railways Reservation System or the process of allotment of berths is not so transparant. I had booked 4 tickets in III AC by Pushpak Express from Lucknow to Mumbai, Journey date 19/06/09 in May 09. The status at time of booking was WL and which gradually moved to RAC 5/6/7/8 on 19th June 09 morning but suddenly after chart preparation it went back to Waitlist Status 2/3/4/5.

I had never seen such downgrading of tickets in computerised environment. I tried to get clarifications from Railway Authorities but all in vain. Even they had not replied to my email. Yes since it was an e-ticket they sailently refunded by amount after mandatory deductions.

Can anyone tell me how it can happen

Company: Indian Railways
Country: India

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