Indian Railways
Charging money when can not provide committed services

Indian Railways give free travel to specific segment of the society in first week of December at the same time sells tickets to every one. Indian Railways never communicate to person buying ticket that free passengers will/might take their reserved sites and Indian Railway will not do any thing with this respect. Due to this I have suffered last time when I travelled on Indian Railways and felt bad... I have not only spent money to buy Indian Railway tickets but also bought trouble and mental torture with it for entire journey. I hope Railway ministry will look into such issues where they are obliged to provide services to customers who pay for it along with managing political/social obligations. I suggest Railway ministry to have every one buy tickets (even if it is free for some one to travel) and even if they can not charge certain customers. This way Railway ministry can/will, measure the looses due to such concessions, reduce hassel and improve services to those who are/will pay for them, will be able to manage Railway future in positive respect.

Company: Indian Railways
Country: India

  <     >