Indian Railways
Indian Railways Station Master Not Providing Complaint Book

"Dear Sir/Madam,

I have been to Gorakhpur Chavani Railway Station at 7:30 AM to book a Tatkal Ticket, while entering the premises the parking person was not avialable at the parking and when I came back he asked for Money and as he dnt provide me any parking receipt while entering the premises I paid him the desired parking charges however went to Station Master on duty at 8:15 AM (Name not disclosed by Station Master on Duty, he dnt even had a Batch on his Uniform) to file a complain stating the same that as per the Parking Norms he should provide the Receipt in advance so that in case of any mishappaening he becomes responsible for my Vehicle, Station Master rather providing me the Complaint book he asked me to walk out of his office and when I told him I may complain the same to higher Railway authorities, he called the parking person who came along with 4 other person and started threatining me if you file a complaint on this we shall file an FIR on you & get you arrested stating you were trying to steal vehicle from parking, which made me uncomfortable and Station Master was totally favoring them as they were sharing very close relation later I got to understand from other people around that the Parking person takes care of his daily needs of Tea and Snacks which sounded strange to me. Request your immediate intervention on same and kindly take appropriate action against both the parties (Station Master & Parking Person).

Warm Regards,

Pashupati Singh"

Company: Indian Railways
Country: India

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