Indian Railways
Booking of Tatkal tickets online. Portal does not open

Today 27-10 at about 7:40 I tried to log into my account to book a tatkal e-ticket online. But until 7:59 there is a message displaying SERVICE UNAVAILABLE. At last at 7:59 the log in page opened. Then I logged into my account to book a tatkal e ticket. Now the real drama began. When I tried to book the e ticket a message is displayed saying that e-ticket can not be booked before 8:00 hours. This is displayed until 8:04 A.M. Then i logged out tried to log in again. Then the second scene in the drama started. The Page to log in is displayed with extra ordinary speed. I was very glad that the railways has improved their services. But my happiness was short lived. Within seconds I found how wrong is my opinion about railways. When I tried to log in into my account by submitting my user name and password there is a new message. The message said that my connection to the server is interrupted. This scene continued up to 8:23 A.M. Then the scene and my vows to book a ticket ended. Then i was able to log into my account.By the time I logged into my account and tried to book a ticket all the tatkal tickets are booked and a waiting list is there for the train to which i wanted to book. I had to book to another train. This is not my first experience. It happened so many times when ever i tried to book tatkal tickets at 8:00 A.M.

First of all I like to know why a display or message is showing that e tickets can not be booked until 8:00 Hrs even though the time was well past 8:00 A.M.Exactly it was until 8:04A.M i tried. To be sure i inquired others about the time beside the time in my computer, my wrist watch and time in my mobile. The time in all these instruments and of others showed well past 8:00A.M. Is the railway time is slow or do they have their own clock.

Second thing is why the service is interrupted when I tried to log into my account again after 8:04 A.M.This happened until 8:23A.M. as i already mentioned. When I first logged in at 7:59A.M and tried to book ticket it says the e-ticket can not be booked before 8:00A.M even after 8:00A.M. After that my log in attempts were interrupted until 8:23A.M. Why my attempts to log in into my account interrupted? Please inform the correct way or procedure to book tatkal e-tickets before they are all booked. Is there any other special procedure to log in at 8:00A.M.

Company: Indian Railways
Country: India

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