Indian Railways
Untidy AC Coach

I booked a III Tier AC ticket from Lucknow to Haridwar on 28th Aug'2008 in Train No. 4265, Name: Janta Express (Varanasi to dehradun).

I was allotted B1 15 and my friend (Mr. R.B.Vats) B1 16.

Although it was a AC coach but the cleanliness was poor. There were cockroaches all over the coach and the bedding provided was also littering with insects.

When we and other fellow passengers complaint about this to the TC and Cleaning Staff no satisfactory answer was provided.

Also, one f the co-passengers was eating his dinner when suddenly due to this cockroach menace he vomited, which added to the already poor situation of coach.

It took more than 1 hour for he cleaning staff to clean that and the journey in that environment was pathetic.

I and my colleague couldn't sleep for whole night and the mental and physical ordeal through which we passed is irreversible.

It is requested that Railways should thus pay us adequate compensation and full refund of tickets.

Company: Indian Railways
Country: India

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