INDIAN RAILWAYS COMPLAINT
GIVING WRONG INFORMATION

I had to travel from Delhi to Nagpur. and had booked my tickets on 20. 04. 09 to travel on 15.05.09. 2430 Bangalore Rajdhani. I had first booked two first class a/c tickets. since it was waitlisted and my travel was very important, i had 2nd A/c as well (even that was on waiting). hoping either one set of the ticket would surely would get confirmed on the date of the travel. On 15 . may. 09, both the set of the tickets were showing waitlist. Though it the site it is mentioned that the reservation chart will be ready 6 to 4 hrs before the derparture, but there was no status update.. My train was to leave at 8. 40. I checked at 6.30 then at 7.00. I went to the station at 7. 40. The reservation manager and Ticket checker both informed since I have a wait listed ticket, my ticket was been cancelled automatically and I will get the refund in my account in afew days time. Disappointed i made alternative arrangements to reach my detination. Next day evening when I checked with IRCTC for my refund status, am told that my tickets were confirmed.. My first A.c was confirmed and 2nd A/c I had one confirmed seat and one waiting...

I was cheated by Indian Railways, so that they get to sell my ticket for higher price to some other passengers. The reservation manager and the TT deliberately gave me wrong information. Though the charts were suppose to be prepared 2 hrs before the departure, the charts were not prepared even 2 hrs before departure. I was cheated. My PNR no is 621607497 and for the other ticket 2521754042. I should be given full refund and not 25% on filing the TDR

Company: INDIAN RAILWAYS COMPLAINT
Country: India

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