INDIA PLAZA
Complaint against indiaplaza.in Citibank

This is related to the non delivery and defective delivery of the

items, the order for which was placed in online shopping

indiaplaza.in Online Shopping | Indiaplaza[/url]. I am frustrated

with the item not reaching me and no response given to my

complaints given by them. This complaint is also against Citibank

to have a association or recommending the indiaplaza website for

their customers. Please find below the detailed history for me

getting mentally stressed and been cheated.

Order no. IN1308100322: Item BPL Rechargeable Lightsu Lite 650 - I

placed the order on 13th August. I received the order on 26

August, but the item was broken (crack on front porting). When I

had reported I was asked to send the item back by courier and was

promised to resend the item with out defect. I did that only to

realize that I have not got the item till date. Order no.

221020100129 was created. I had made multiple follow-ups in the

form of tickets but no response what so ever. I am disappointed.

Tickets raised:

CNT21264565387540

CNT13440592098143

CNT172309123109163

CNT105250670110550

CNT003232717111597

Order no. IN0709100642: Item Ben10 Gun was ordered on 7th September

2010. I recived the order late after a month and I realised that

the item was damaged. I was asked to considered the order to be

canceled and I was told that my money will be refunded. This

happened promply, but the concern here is related to the delay in

delivery and defective item. I would expect indiaplaza to make a

good quality check of the product before sending the same.

Tickets raised:

CNT15455887393722

CNT13482656098144

Order no. IN0611100196: Item Amkette Flash TV was ordered on 6th

November. The delivery of the item has not happened in spite

of multiple requests. I don t have good response to my complaints.

Tickets raised:

CNT172309123109163

CNT105250670110550

CNT003232717111597

Hoping to get justice via the consumer court. I would like to get

the items delivered immediately and I expect that I get the

compensation for the mental toucher that I went through.

Regards,

Damodha

Company: INDIA PLAZA
Country: India

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