Indiaplaza.in / Sony Cybershot DSC H50
Products are supplied from Grey market

As a part of Citibank promotion, I purchased Sony Cybershot DSC H50 Camera online from Indiaplaza.in, order number#241020080871

Sony Cybershot DSC H50 shipped to my address was not received in proper box packing. The seal was already open and the thermacol packing inside was cut into pieces. This gives a sense that it is a used product. Moreover the vendor N.R Infotech, from where the invoice was generated, informed that this is not genuine piece and is from grey market.

There is no warranty / Guaranty card inside the box. Moreover the serial number on the box and on camera do not match. No proper invoice is issued i.e. no serial number mentioned in it.

After exchange of serveral emails, they are not willing to refund the amount but forcing for a replacement because the "Product is of HIGH VALUE"

I need assistance for getting my money back from Indiaplaza. Please advice how can i proceed further.

Thank you,

Mayu

Company: Indiaplaza.in / Sony Cybershot DSC H50
Country: India

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