Indiatimes Online Shopping
Do Not have a Commitment and Indifferent Attitude

I place an order for two products on Indiatimes online shopping site on 09th Jan, 08. I paid through my credit card. The total value of the order Rs.7857.00

Though one of the two was delivered on 12th itself, the other one was not delivered till date. Then I called the customer care today 18/01/08 and found that the stock was 'out of stock' and hence the order is being cancelled.

When I placed the order it was clearly mentioned on the site that the product is 'in stock' and also when I checked to-day (18/01/08) at the site (www.shopping.indiatimes.com) the same product is available for sale and it is indicated the product is 'in-stock'.

Now I have to wait for the refund to come which will take another two to three weeks and with my continous follow up.

The problem is I have to pay this amount to the bank as credit card bill payment is due now or else I have to pay interest. Indiatimes is not bothered about all this.

MY REQUEST TO ALL ONLINE BUYERS IS THAT -- THEY SHOULD PREFER 'CASH ON DELIVERY' METHOD RATHER THAN PAY IN ADVANCE THROUGH CREDIT CARD.

My strong feeling is that the product price has been mentioned wrongly or the product price would have gone up since it was posted. The merchant is reluctant to honour the commitment and Indiatimes go hand in hand with the seller. The money thus received can be utilised as a temporary working capital. (considering 100 people placing the order at Rs.2695) for 30-40 days. Advantage the merchant and Indiatimes.

BUYERS BEWARE

The deatils are:

My order No.:110923952 Sub Order No.:1138706

Product Name: Logitech Bluetooth Note Book Mouse V470

Item No.: 1713653

Merchant Name & No.: LOGITECH (101703)

Product Value: Rs. 2695.00

S. Ignatius Mohan

Company: Indiatimes Online Shopping
Country: India

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